Contact information

Company Name:
SkyCraft Models LLC

Founder:
Ethan

Business Address:
3018 E Service Rd, Ste 104
Ceres, CA 95307
United States

Contact:
Telephone / WhatsApp: +1 (860) 503-0191
Email: support@skycraftmodels.com
Website: https://www.skycraftmodels.com

Company Registration:
Registered with the Wyoming Secretary of State, United States
Legal Form: Limited Liability Company (LLC)
Entity Identification Number: 2026-002009048

Business Activities:
SkyCraft Models LLC specializes in premium collectible aircraft models, offering retail, wholesale, and custom aircraft model manufacturing services to customers worldwide.

Manufacturing & Shipping:
Our aircraft models are manufactured in China. Orders are processed and shipped internationally from our warehouse in China.

Business Hours:
Our customer support team is available via email and WhatsApp. We aim to respond to all inquiries within 24 hours on business days.

Complaints and Dispute Resolution:
If you have any questions, concerns, or complaints regarding an order, product, delivery, or our services, please contact us using the information provided above.

We are committed to reviewing customer inquiries and working toward fair and reasonable resolutions.

Nothing in this policy affects your statutory consumer rights under applicable law.

Returns & Refunds:
For return or refund requests, please contact our customer support team before sending any products back. Our team will provide the appropriate return instructions in accordance with our Refund Policy.