SkyCraft Models LLC ("SkyCraft Models", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, storeAt , and protect your information when you visit https://skycraftmodels.com, purchase our products, subscribe to our communications, or interact with our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect certain personal information necessary to provide our services.
The information we collect may include:
Personal and Contact Information
Order and Transaction Information
When you purchase products from us, we may collect:
Payment Information
Payments are securely processed through trusted third-party payment providers.
SkyCraft Models does not store your complete credit card number or payment account details.
Payment providers may collect and process payment information according to their own privacy policies.
Device and Usage Information
When you visit our website, we may automatically collect:
This information helps us improve website performance and customer experience.
2. How We Collect Your Information
We collect personal information through:
Information You Provide
Including when you:
Automatically Collected Information
Through technologies such as:
Third-Party Service Providers
We may receive information from trusted partners that help us operate our business, including:
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Payment processors
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Shipping providers
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Marketing platforms
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Analytics providers
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Shopify
3. How We Use Your Information
We use your personal information to:
Process Orders
Including:
Provide Customer Support
Including:
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Responding to questions
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Resolving order issues
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Providing assistance
Improve Our Website
We use information to:
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Improve website functionality
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Understand customer preferences
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Develop better products and services
Marketing Communications
With your permission, we may send:
You may unsubscribe from marketing emails at any time.
Fraud Prevention and Security
We may use information to:
Legal Compliance
We may use information when required to:
4. How We Share Your Information
We do not sell your personal information.
We may share information only when necessary with trusted third parties, including:
Shopify
Our online store is powered by Shopify, which provides the platform that allows us to sell products and process orders.
Shopify may collect and process personal information according to its own privacy practices.
Payment Providers
Payment information may be processed by secure payment providers such as:
Shipping Partners
We share necessary information with shipping providers to:
Marketing and Analytics Providers
We may use services such as:
These services help us understand website traffic and provide relevant content.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your shopping experience.
Cookies help us:
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Remember your preferences
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Maintain shopping cart information
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Analyze website traffic
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Improve website performance
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Provide personalized advertising
You may disable cookies through your browser settings. However, some website features may not function properly.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information.
These measures include:
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Secure payment processing
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Limited access to personal information
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Industry-standard security practices
However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We keep personal information only for as long as necessary to:
When information is no longer required, it will be securely deleted or anonymized.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
These rights may include:
Right to Access
You may request information about the personal data we hold about you.
Right to Correction
You may request correction of inaccurate information.
Right to Deletion
You may request deletion of your personal information where legally permitted.
Right to Data Portability
You may request a copy of your personal information.
Right to Withdraw Consent
You may withdraw consent for marketing communications at any time.
Right to Opt Out of Marketing
You may unsubscribe from promotional emails by clicking the unsubscribe link.
9. European Economic Area (EEA) and UK Customers
If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable privacy laws, including:
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Right to object to processing
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Right to restrict processing
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Right to withdraw consent
We process personal information according to applicable data protection laws, including GDPR requirements where applicable.
10. California Privacy Rights (CCPA)
California residents may have additional rights, including:
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The right to know what personal information is collected
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The right to request deletion
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The right to correct personal information
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The right to opt out of certain data sharing practices
SkyCraft Models does not sell personal information.
To exercise your rights, please contact us using the information below.
11. Children's Privacy
Our products are designed primarily for collectors and aviation enthusiasts.
Our website is not intended for children under the age required by applicable laws.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us and we will take appropriate action.
12. International Data Transfers
Because we operate internationally, your personal information may be processed or stored in countries other than your own.
We take appropriate measures to ensure your information receives suitable protection.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.
We encourage you to review this policy periodically.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
SkyCraft Models LLC
Website:
https://skycraftmodels.com
Email:
support@skycraftmodels.com
Telephone / WhatsApp:
+1 (860) 503-0191
We aim to respond to privacy-related requests within a reasonable timeframe.
